Data & AI Together: Empowering Every Interaction
21 October 2026 | 11.10h to 11.40h
In the banking sector, the challenge is not the lack of data, but how to turn it into real value for both employees and customers. In this session, we will show how effective collaboration between Data and Artificial Intelligence is key to transforming everyday interactions into smarter, more seamless, and more relevant experiences. From a business perspective, we will explore how a well-aligned architecture can turn complexity into clarity, making day‑to‑day work easier for teams and enabling better advice. A reflection on the strategic lines that aim to enhance human judgment and empathy through the intelligent use of technology.
LUCIO FLORES
Data Engineer, CaixaBank Tech
Lucio Flores is a Data Engineer at Caixabank Tech with over five years of experience designing and developing modern data platforms. Specialized in Google Cloud Platform, he has contributed to migrations from on-premise environments to the cloud, as well as data governance initiatives aimed at improving data quality, traceability, and availability. His work focuses on building scalable, reliable data ecosystems that enable advanced analytics and artificial intelligence, while fostering a data-driven culture and helping organizations turn data into strategic assets.
JORDI GELI
AI Technical Solution, CaixaBank Tech
Jordi is an AI Technical Solution at Caixabank Tech, where he connects strategy, business, and technology to bring AI-driven initiatives into production and scale. With a background in International Business Economics and experience in Data Engineering, he translates complex needs into actionable, efficient, and impact-oriented technology solutions. He has led cross-functional teams and digital transformation projects across fintech and blockchain, always with a practical approach focused on creating value, efficiency, and measurable results.
